Recent comments

Hi, folks! As an dedicated e-biker for almost 3 years and e-bike mechanic for last two out of those three, repairing all kinds of e-bikes and dealing with almost all major e-bike sellers in Toronto and GTA I guess I can offer you guys some inside glimpse at that business and all the problems, that plague it. You complain about people being rude to you or not so helpful as you expected, and it's easy to see your point and understand from customers perspective of view... But do you personally fully realize how uneasy is it to run whole store alone struggling to be a salesman and a mechanic and CSR and shipper/receiver - all at the same time and in the same person just for the sake of bringing the brighter smogless future to Toronto so less people would die from all kinds of astmas and lung cancers? Do you understand what risk it takes to put all your family savings and even more into the business when there's no market yet built, no customer base, no standards, even no proper law to bake you up and yet receive a container full of beaten bricks instead of e-bikes on top of all that? Do you even know what it takes to convince brainwashed and inertial masses that there does actually finally something exist that will give them eventually the freedom in commuting without polluting, without insurance, without the license or even the license plate with all these costly stickers and yet without the sweat?... You may ask obviously why struggle, running the store alone? But who else will risk their own future and all the savings and all the time for zero guaranties against any losses and without any support neither from community or from the government? Anyone? Besides, what margins you can expect beginning this kind of business and selling electric scooters sometimes at the price of a good mountain bike? What salary can you afford to pay to anyone else and who else will work for free whole days long and even at nights when things don't go the way they were expected? Don't tell me it wouldn't drive you crazy and would not press you to abandon the whole idea for your own peace of mind. Because I'm not going to believe this. All the people are same and will always be... It would be plain naive to expect anyone in this situation to shine and smile at you all the time and pamper all your needs and request like you are used to, going to well established businesses like Walmart or Canadian Tire or Home Depot. Sometimes they are just too exhausted to smile at all, working hard 24/7 without any vacation, yet they do find the strength within them self to run that kind of risky business every single business day and be even helpful in 99% of the cases, faithfully serving the community, sacrificing their own personal life and enjoyments we all normally have, bringing here that bright future when everyone will finally get that long awaited freedom to commute instead of polluting. I only can hope for now, that within the time, in some distant future, looking back at what's going on now, we finally will realize what these people have done for us and our daily lives and for our children and our City, and maybe at least then we will pay our tribute to the Faith and Persistence and the the strong Vision of these Pioneers of Individual Electric Transportation Industry of Canada, and possibly stop overexercising our customer rights, flooding the Internet with our pitiful crying and woes how rude they were personally to us and how bad do we personally feel, scaring the other customers for years and effectively killing and overkilling newly born industry's reputation, whole businesses, our hopes, dreams... Killing without a second thought your own hopes and dreams and your own smogless future and future of the next generations... Just think about that... We're all in the same boat, remember? We can't be just brainless consumers narrowly focused only on our personal feelings and needs. Not in this case. Not in this time... Sorry for all the mistakes and/or typos, I've never went to any school here, but despite all that that's what I just have got to say, no offense, folks, I'm a customer too...